Frequently Asked Questions
Here are a few of the most common questions from our clients & couples we serve.
+ I’ve never planned an event or wedding before. I’m not sure where to start?
Our years of experience, knowledge and attention to detail is what sets us apart. We will guide you in all aspects of planning. Need recommendations on trends, vendors, etc.? We have you covered.
+ Do you take requests for music? What if I don’t want to hear a specific song?
We are not one of those ego driven DJ’s. Your event or wedding is a once in a lifetime moment and we respect your vision. We understand everyone has different tastes. You will have the opportunity to pick and choose what songs you do and do not want to hear.
+ What will you and your staff wear at my event or wedding?
Every event is different in style and theme. We accommodate all occasions. We come professionally dressed and look the part. We are always well groomed and neatly dressed.
+ Do you offer packages?
Our philosophy is this; We don’t want you to spend more than you want. We provide à la carte pricing to our clients and couples to gauge their interests and stay within their budget. With that said, we will offer a discount for purchasing multiple services and enhancements. Our flexibility is what has helped build our great reputation.
+ Do you have an emergency system in place?
Most certainly! We always have backup equipment on standby and other procedures in place.
+ What sets you apart from the rest?
Passion. Personality. Understanding. Attention to Detail. Furthermore, Team Phest is dynamic and tastefully engaging. We are the focal point of entertainment at most events. We have the personalities and talent that command a room and make any event FUN and one to never forget!
+ Who’s going to be my DJ or Officiant?
We will agree upon a DJ or Officiant of your choice prior to signing an agreement. During your discovery meeting, you will meet with them to go over all the fine details and gain a clear understanding of the vision for your event.
+ Do You Accept Tips?
A tip is always appreciated if you feel as If we exceeded your expectations. The greatest compliment we can receive is your referral to a future client and a glowing review online.
+ How Do You Accept Payments?
We accept payments via cash, check or credit card. We also offer payments via monthly installments with no service fee. You can make payments easily on our client portal where you will have access to your billing, agreements, documents and planning forms.
+ Do You Require A Down Payment?
We ask for a non-refundable retainer fee of $299 per primary service. This amount will be deducted from the balance due. The balance will be billed 30 days prior to your event. We ask to be paid in full at least 15 days prior to event.